Delivery

  • How will my order be sent?

    • All our orders go out via either NZ Post or Fastway Couriers.

      Standard Post - $1
      Our standard delivery method is via NZ POST. This is the most cost effective method, although it does take a few days and is untrackable - it will be simply left in your letterbox without a signature.

      Fastway Courier - $3.85
      Orders over $30 are dispatched for FREE via Fastway Courier (non-rural only). If this method is used then your dispatch email will contain the relevant tracking number and the order will be signature required (if you want it left without signature, then add a delivery comment on checkout).

      Either way your order will be fully insured.
  • Is my order insured?

    • All orders are 100% insured. In the case of non-delivery let us know and we'll get you a replacement sorted ASAP.

      We take care of all insurance claims so apart from the slight delay on your end it's as hassle free as possible.
  • How fast is delivery?

    • We've made it our priority to make sure your order gets to you as quick as possible. Orders are dispatched 1pm weekdays and hit the following deadlines in about 95% of cases:

        - Auckland: Next Working Day
        - North Island Urban: Next Working Day
        - North Island Rural: 2 Working Days
        - South Island: 2 - 3 Working Days

      These are based on Courier delivery, if you select postal delivery please allow an extra couple of days - if you need the item urgently make sure to select Courier Delivery to prevent delays!

      Please note: Delivery time can vary a lot though as it's out of our hands once it leaves our warehouse, Auckland orders frequently arrive the same day while some rural deliveries can take a few days.
  • I don't live in NZ, do you ship international?

    • We most certainly do. At the moment we ship to Australia, Canada, Great Britain & the United States. All items are sent via Insured NZ post daily and take approximately 5 - 10 days to arrive.

      Note: Customs in your country may delay your item which can extend the delivery time frame - please be aware of this if the purchase is time sensitive.

      Shipping Costs
      Australia$11.50 NZD
      United States$14.95 NZD
      Canada$14.95 NZD
      Great Britain$14.95 NZD


      All customs charges are the responsibility of the buyer. We will not falsify any declarations or prices under any circumstances.

      To view prices in your currency with correct taxes and shipping charges make sure to select your currency above the search bar at the top of the page!
  • How much will the delivery cost?

    • The Purely team had a big think about this and decided it's just not right to tempt you with a great range of body jewellery at a great price and then charge you an arm and a leg to ship it.

      Nope here at Purely Piercings you'll we only charge a small fee of $1 per order for postage or $3.85 for Courier.

      Plus spend over $30 and we'll send it by courier for FREE!
  • How often are orders dispatched?

    • Orders are dispatched 1pm weekdays - excluding public holidays. As soon as your order is dispatched we'll send you an email to let you know + the tracking number (if applicable).

      Direct Debit orders will not ship till payment clears - this can be up to 48 hours depending on banks. As soon as it clears it'll go out in the next dispatch.
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