Delivery

  • How will my order be sent?

    • All our orders go out for free via either NZ Post or Fastway Couriers.

      Standard Post
      Orders under $40 or Rural orders are dispatched via NZ Post. Most of the time the delivery date is the same as courier but it is less hassle for you as it will be simply left in your letterbox.

      Fastway Courier
      Orders over $40 are dispatched via Fastway Courier. If this is the case then your dispatch email will contain the relevant tracking number and the order will be signature required.

      Either way your order will be fully insured.
  • Is my order insured?

    • All orders are 100% insured. In the case of non-delivery let us know and we'll get you a replacement sorted ASAP.

      We take care of all insurance claims so apart from the slight delay on your end it's as hassle free as possible.
  • How fast is delivery?

    • We've made it our priority to make sure your order gets to you as quick as possible. Orders are dispatched 1pm weekdays and hit the following deadlines in about 95% of cases:

        - Auckland: Next Working Day
        - North Island Urban: Next Working Day
        - North Island Rural: 2 Working Days
        - South Island: 2 - 3 Working Days

      These are based on Courier delivery, if you select postal delivery please allow an extra couple of days - if you need the item urgently make sure to select Courier Delivery to prevent delays!

      Please note: Delivery time can vary a lot though as it's out of our hands once it leaves our warehouse, Auckland orders frequently arrive the same day while some rural deliveries can take a few days.
  • I don't live in NZ, do you ship international?

    • We most certainly do. At the moment we ship to Australia, Canada, Great Britain & the United States. All items are sent via Insured NZ post daily and takes about 5 - 10 days to arrive.

      Shipping Costs
      Australia$6.50 AUDFree on orders over $35 AUD
      United States$8 USDFree on orders over $55 USD
      Canada$8 CADFree on orders over $55 CAD
      Great Britain£7 GBPFree on orders over £50 GBP


      All customs charges are the responsibility of the buyer. We will not falsify any declarations or prices under any circumstances.

      To view prices in your currency with correct taxes and shipping charges make sure to select your currency above the search bar at the top of the page!
  • How much will the delivery cost?

    • The Purely team had a big think about this and decided it's just not right to tempt you with a great range of body jewellery at a great price and then charge you an arm and a leg to ship it.

      Nope here at Purely Piercings you'll we only charge a small fee of $1 per order + FREE NZ delivery on all orders over $20.
  • How often are orders dispatched?

    • Orders are dispatched 1pm weekdays - excluding public holidays. As soon as your order is dispatched we'll send you an email to let you know + the tracking number (if applicable).

      Direct Debit orders will not ship till payment clears - this can be up to 48 hours depending on banks. As soon as it clears it'll go out in the next dispatch.
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